Refund policy

We want you to love your Halovéa LED Light Therapy Mask. If you're not fully satisfied, you may return your unused item within 14 days of delivery for a full refund.

Eligibility

  • Item must be unused, in original packaging, with all accessories included
  • Proof of purchase (order number or confirmation email) required

How to return
Email [support email] with your order number to receive return instructions. Once we receive and inspect your return, we'll process your refund to the original payment method within 5–7 business days.

Non-returnable

  • Items used, damaged, or missing original packaging
  • Items returned after 14 days

Questions? Reach us at [support email].